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Pie Hole Closes Its Doors, Another Pizzeria Abruptly Vanishes

Monday, June 23, 2014
By Daniel Zagotta

pie holeFor over 10 years Pie Hole has been serving up a unique variety of pizzas to the masses. Originally located at Roscoe and Halsted, owner Doug Brandt opened the shop and soon became a late night hang out for the local LGBT youth in the area. Mr Brandt with all good intentions, wanted his doors to be open for these underaged youth who could not yet get into the bars. However after years of complaints about these teenagers regularly getting involved in local crime, the landlord was pressured to not renew their lease.

Because of its popularity, a rebirth of the business was inevitable as a new location at 3477 North Broadway was soon followed by  a second restaurant at 5001 North Clark. Pie Hole quickly became a staple on the N. Clark strip, even earning them a “Welcome Addition Award” at the Andersonville Chamber of Commerce’s annual award presentation.

However, rumors started to swirl this month about the 3477 N. Broadway store closing after the annual Pride Parade. Then last week, the future of the Clark Street location came into question when a large neon green sign was pasted to the door from the Illinois Department of Revenue stating that their business license had been revoked because of back sales taxes being owed. Pie Hole fans waited patiently to hear of any news, but late last night things were confirmed as their Facebook page simply stated, “The rumors are true, folks: the time came for us to shut our Pie Hole. Thanks for the memories and lessons.”

In another post they explained. “Events and circumstances” made it necessary to call it a day early. We were certainly hoping to hang out for the duration of the month, especially looking forward to a financially helpful time of the year. But in the end, we made the difficult decision to cut our losses rather than risk the chance that things could possibly get any worse for the employees, for the company, and for the brand. We intend to post the full “story” in the next couple days. Until then, got some shuttin’ down to do.  All your comments, though… no words to describe how much we appreciate you guys!!!”

The abrupt exit was a shock to many as they enjoyed the unique creations that were baked everyday. However, earlier this month the closing of HomeMade Pizza Co. (also on N. Clark) took everyone by surprise as well and has left us wondering what is going on in the pizza industry today?

With competition from corporate chains such as Papa John’s and Pizza Hut who just moved into the Edgewater neighborhood, the market seems to be getting saturated. Undercutting the prices of these smaller run businesses could be a reason of the closures as their larger marketing budgets send forth coupons into our mailboxes. All in all Pie Hole will be missed by many.

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  • Anon

    Pie Hole pizza was pretty good, but extremely expensive.

    I can understand why the Clark location was closing. I went there with a friend on a friday evening, and we were the only two customers there! The place was dead! I suppose that the location at 5001 N Clark is not that great too. It is way south of most of the good parts of Andersonville.

  • Van

    Really, who in their right mind would eat at Papa John’s OR Pizza Hut?!? I just don’t get it.

  • Bill

    Pizza Hut & PAPA Johns should not be considerd real pizza t all!

  • Danny

    Every time I went to the Boystown location or the Andersonville location, the service was unbelievably slow. Calling ahead wasn’t much better, since I showed up once and the person who took my order had completely forgotten to prepare my slices. On the plus side, the pizza was really good. It’s a shame they couldn’t make it work.

  • http://glipress.blogspot.com Clarence

    Increased competition doesn’t have anything to do with a business license being revoked. Sounds like there were some internal issues going on.

    • http://www.Zagotta.net Daniel Zagotta

      Agreed that there was internal issues. But the license was revoked because of back sales taxes being owed. They were most likely not pulling in enough money. Last year the home delivery/take-out pizza business fell significantly according to the Tribune and this has caused larger chains like Sbarro to file for bankruptcy and smaller ones to close like Homemade and Pie Hole. In a saturated market usually the weaker ones fall off and the stronger one survive like Pizzeria Aroma who has great pizza and good marketing. I am no economist, but it seems to make sense.

  • Stooch

    I can’t say that I’m surprised in the least.

    The pizza was good, but it was insanely expensive (for a large pizza for $36 once), and there was no management. I lived across the street and would go over there often, and there was often only one person working there.

    Other experiences include:
    -never getting a phone order correct
    -having managers and employees cursing and storming out
    -placing an order, then have the person say they forgot what you said and asking me to repeating it
    -closure due to them forgetting to transfer the gas
    -closure for the AC and ovens not working (repeatedly)
    -none of my orders were ever on time (on 2 occasions I went over to pick it up, and they hadn’t started)
    -people not picking up the phone after 3 or 4 calls (during normal hours)
    -the phone number not working
    -untrained and aloof employees

    They just didn’t know what they were doing, obviously, and in the end it was a failure. Sad but true.

  • Negative Nellie

    This was inevitable. I knew from personal experience at the Boystown location that you had to know someone that knew someone that worked there to actually get served. I never even considered this location. I can make my own instant pizza. Hopefully a lesson has been learned.

  • mimi h

    I thought Giordano’s was coming to the Ann Sathers space. I guess not. Good riddens to Homemade Pizza Co; evidently they committed wage theft long ago .

    • Pauline Mulkerrins

      Giordano’s is moving into the Ann Sathers space.

      • Marc Lawrence

        Giordano’s? How boring. Thanks for the info.




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