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C4 Counseling Centers To Remain Open After New Deal With CountyCare

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Photo: C4 Website

Community Counseling Centers of Chicago (C4) will remain open after a critical deal was struck with Cook County Health & Hospitals System’s Medicaid health plan, CountyCare. The press release about the agreement explains that C4’s current patients will have continued health services and they will also serve CountyCare users as well.

Cook County Health & Hospitals System CEO, John Jay Shannon, MD said in a statement, “We have built the second largest Medicaid health plan in Cook County in a very short period of time and we have to build a network of providers commensurate with that growth. Over the coming months, C4’s expertise will assist in expanding behavioral health capacity in the health plan and fits neatly with the health plan’s strategy to provide increased and innovative behavioral health solutions. The C4 model is widely respected and something we hope to replicate throughout the County to serve all CountyCare members and ultimately all of our patient.”

Back in April, C4 announced that they would officially close by the end of May. Citing financial issues linked to a failed billing system, C4 was unable to invoice its patients for about six weeks which led to a the situation.  This left many health care professionals as well as local residents worried about the 10,000 patients under the center’s aid and their future mental care. The 42-year-old agency is one of the largest in the City.

Eileen Durkin, CEO of C4 said, “This comes at a critical time for our consumers and our employees. The agreement provides C4 the opportunity to serve an expanded patient base through CountyCare. It also provides the stability we need to serve our current consumers, as well as continuing to be able to support our dedicated employees. We are immensely grateful to the Cook County Health & Hospitals System for their confidence in our team, our model and our services.”

After receiving negative backlash about the circumstances for the shut down on social media, The future of Eileen Durkin as CEO of C4 is still unclear. There were no comments on future changes to C4’s management in the press release.


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